Due to the high number of requests from our users we aim to respond within 3 days excluding weekends. Kindly note that we are away between 17.00 Friday and 09.00 Monday. If your enquiry hasn’t been dealt with yet, please do not repeat your message, because this will reset your request to the bottom of the queue. Thank you. Please note you can obtain all your booking details in your account by Logging in.
Payment issues expected for period 16th March - 25th March 2022. You may be experiencing difficulties with purchasing lockers, this is due to 3D Secure authentication failure, because of the global role out of 3D secure 2. If your issue is about payment with cards declining, these issues are unavoidable at this present time. This is a national problem that is affecting many businesses. Due to the intermittent nature of this error, processing the payment again or with a different card may resolve it. Thank you for your understanding